Legal

Privacy Policy

Last Updated: December 1, 2024

Shiduchim ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dating application. Please read this policy carefully. By using Shiduchim, you consent to the practices described in this policy.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, date of birth, gender, and photos you upload.
  • Profile Information: Religious background, education, occupation, preferences, and other details you provide to create your profile.
  • Usage Data: How you interact with the app, including swipes, matches, messages, and features used.
  • Device Information: Device type, operating system, unique device identifiers, and mobile network information.
  • Location Data: With your permission, we may collect your approximate location to show relevant matches in your area.

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our matchmaking services
  • Create and manage your account
  • Match you with compatible users based on your preferences
  • Process subscriptions and payments
  • Send you notifications about matches, messages, and app updates
  • Ensure the safety and security of our platform
  • Comply with legal obligations
  • Analyze usage patterns to improve user experience

AI Data Processing

When you enable AI features (Digital Shadchan):

  • Your messages are processed by AI to analyze conversation context
  • Your profile data is shared with AI to personalize suggestions
  • AI responses are generated in real-time and logged for quality improvement
  • Third-party AI services (Anthropic) process data under strict privacy agreements
  • Venue recommendations use Google Places API with your general location

You can opt out of AI processing at any time by disabling the Digital Shadchan in your chat settings. When disabled, no conversation data is sent to AI services.

How We Share Your Information

We may share your information with:

  • Other Users: Your profile information is visible to other users as part of the matchmaking service.
  • Service Providers: Third-party companies that help us operate the app (hosting, analytics, payment processing).
  • Legal Requirements: When required by law, court order, or to protect our rights and safety.
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets.

We do NOT sell your personal information to third parties for marketing purposes.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your information within 3 months, except where we are required to retain it for legal purposes.

You can request deletion of your account and data at any time through the app settings or by contacting us.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request a copy of your data in a portable format.
  • Withdraw Consent: Withdraw consent for data processing at any time.
  • Object: Object to certain types of data processing.

To exercise these rights, contact us at privacy@shiduchim.io or use the in-app settings.

Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure authentication systems
  • Regular security assessments
  • Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

Children's Privacy

Shiduchim is intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it immediately. If you believe a minor has provided us with their information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date. Your continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@shiduchim.io

Website: https://shiduchim.io

WhatsApp